FAQs

Frequently Asked Questions (FAQs)

Q: What materials are your products made from?
A: All our products are made from premium, ultra-soft bamboo fabric that is gentle on sensitive skin.

Q: How do I care for my bamboo items?
A: Machine wash cold on gentle cycle, tumble dry low or hang dry. Avoid bleach and fabric softeners to maintain softness.

Q: Can I place a custom or bulk order?
A: Yes! Please contact us at [email] for custom or wholesale inquiries.

Q: How long will my order take to arrive?
A: Orders typically ship within 1–3 business days. Standard shipping takes 5–7 business days, expedited 2–3 days.

Q: What if my order is damaged or incorrect?
A: Please contact us within 7 days of receipt, and we will work quickly to resolve the issue.

Q: Do you ship internationally?
A: We currently ship to [list countries]. For other locations, contact us for options.

Q: Can I change or cancel my order?
A: Orders are processed quickly, but please contact us immediately at [email] to request changes or cancellations.